Setting expectations

Never idealize others. They will never live up to your expectation. Leo Buscaglia 1924 – 1998 Recently, I went to my doctor for a routine physical. Part of the exam involved giving a blood sample for testing. As the nurse prepared to stick me with the needle, she said, “This is going to hurt a bit. Okay?” I wondered to myself if she understood the purpose of her comment. So I asked if she knew why she informed patients what to expect. As it turns out, she’d never given it much thought; it was simply what she was taught to …
Continue reading…

The easy way or the hard way

Of course I work hard. Why shouldn’t I? Who am I to think I should get things the easy way? Judy Holliday 1921 – 1965 We’ve all seen movies and TV shows where a character says, “We can do this the easy way, or we can do it the hard way.” The implication of the statement is clear: anyone would prefer to do things the easy way. It’s human nature to want to find the easiest solution, the one that requires the least amount of effort or pain. But in real life, the choices aren’t always clear-cut. In fact, what …
Continue reading…

Jumping to conclusions

We simply assume that the way we see things is the way they really are or the way they should be. And our attitudes and behaviors grow out of these assumptions. Stephen R. Covey 1932 – 2012 We all encounter problems in life. Most of us have developed the habit of trying to find a solution to the problem as quickly as we can. However, this approach often leads to solving the wrong problem: we jump to conclusions and leave the real problem untouched. Let me give you an example. Recently, I was working with a young woman who was …
Continue reading…