Was it worth it?

Appearances often are deceiving. Aesop c. 550 B.C. Some time back, a certain bookstore (which we’ll leave unnamed) ran what seemed like a very nice online promotion: buy 1 item, get the second item for 60% off list price. Sounds good, right? Wrong. My daughter took advantage of the promotion and placed an order. But after studying it a bit further, she realized the math didn’t add up. The discount they were deducting from her total wasn’t 60% of the price of┬áthe lower item. It was only 50%. So she called customer service. They didn’t understand what had happened either, …
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And then what?

If you do not know how to ask the right question, you discover nothing. William Edwards Deming 1900 – 1993 Throughout our school years, we were conditioned to answer questions asked in class and on exams. We became accustomed to thinking that the key to success is having the right answers. But if you take a close look at the most successful people in life, you’ll find that their strength is not in having the right answers, but in asking the right questions. I’d like to give you a great question that will help you in all aspects of life: …
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When you must win

Life does not give itself to one who tries to keep all its advantages at once. Leon Blum 1872 – 1950 In 210 B.C., a Chinese commander named Xiang Yu was leading his forces against the Qin dynasty. They had crossed the Yangtze River and were preparing for battle. Xiang Yu ordered all the boats sunk or burned, told the men to gather three days of provisions each and then ordered all the cooking pots destroyed. He told his troops they would battle to victory or death. He did not want his troops to believe they had the option to …
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