Jumping to conclusions

We simply assume that the way we see things is the way they really are or the way they should be. And our attitudes and behaviors grow out of these assumptions. Stephen R. Covey 1932 – 2012 We all encounter problems in life. Most of us have developed the habit of trying to find a solution to the problem as quickly as we can. However, this approach often leads to solving the wrong problem: we jump to conclusions and leave the real problem untouched. Let me give you an example. Recently, I was working with a young woman who was …
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Sorry, not sorry

Saying, ‘I’m sorry’ is the same as saying, ‘I apologize.’ Except at a funeral. Demetri Martin 1973 – A few years ago, the shampoo Pantene did a commercial in which women apologized forĀ a variety of common actions: for speaking up in a meeting, for asking a co-worker for an opinion, even for using a shared armrest. The ad highlighted a growing problem, particularly among women: apologizing when you’ve done nothing wrong. It’s understandable to apologize if you’ve acted inappropriately or offended someone. You can even make an argument for apologizing strategically; when dealing with a tricky client, for instance, it …
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Why do you get up in the morning?

Either you run the day or the day runs you. Jim Rohn 1930 – 2009 When I’m working with someone, I often ask them this question: why do you get up in the morning? Take a moment to think about your answer before you continue reading. When I ask this question, the overwhelming majority of the answers fall into one of these categories: I have to go to work; I have to take care of the kids; I have to go to school. But I never rest with this first answer; I always dig deeper. So my next question might …
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