When things go wrong

It is not things that disturb us, but our interpretation of their significance. Epictetus 55 – 135 A.D. We all have things that go wrong, each and every day. Most of the time, we only experience minor snafus. But sometimes, major things go wrong in our lives. How do you react when problems arise? Unfortunately, too many people do a poor job of dealing with things that don’t go the way they should. I want to share a technique that can dramatically change how you respond when events take an unexpected turn for the worse. But first, let’s look at …
Continue reading…

The six step pause

In the long run, we shape our lives, and we shape ourselves. The process never ends until we die. And the choices we make are ultimately our own responsibility. Eleanor Roosevelt 1884 – 1962 Most of our days — and therefore most of our lives — are filled with routine, mundane events. But many days we encounter pivotal moments, also known as key moments, as well. These are moments fraught with emotional stress: disagreements with a co-worker or a loved one; being criticized by your boss, spouse or close friend; discovering your work or home routine will be significantly changed. …
Continue reading…

Not a contest

When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion. Dale Carnegie 1888 – 1955 I don’t know about you, but I can remember hearing parents tell kids to clean their plates because “children are starving in India”. (Africa was often cited as well.) It was meant to make the kids appreciate the fact that they had food to eat, but it rarely had the desired effect. There’s a similar technique some people employ with adults. When a friend or family member expresses dissatisfaction or disappointment, a counter-example of a worse situation is …
Continue reading…